A Good ISO 9001 Consultancy Delivers Quality Management Systems With Real Benefits
The fundamental reason for hiring a firm of proven ISO 9001 consultants is to reduce the time it takes to implement all the actions required to achieve certification. Good ISO 9001 consultants will do this will ensure that you avoid tricky pitfalls by providing the expert assistance you need to achieve ISO 9001 certification in a very timely way. They cut out unnecessary activity and steer a quick path to your certification
A good ISO 9001 consultancy firm will provide clear guidance regarding the detailed criteria and types of evidence that auditors from the certification body will seek out for by leading you through a step-by-step implementation programme. Good ISO 9001 consultants will remove the burden from your employees by recommending optimal solutions, conducting all the analysis required, training your staff and preparing all requisite documentation.
ISO Consultant Pitfalls!
Before you engage any ISO 9001 consulting service, it is always prudent to conduct due diligence first. Why? Well, a firm may claim be a cost effective ISO 9001 consulting service. However in reality, they may know very little about doing this type of work or possess the necessary credentials or experience to back their claims up.
Secondly, if the consultancy is doing all the work by themselves without the involvement of your staff, the system documents will not reflect your actual business needs. So, after the consultant has stopped working for you, your staff will have no idea how to maintain the process and documents. The documents won’t be usable in your business and your staff may reject laid down processes.
What Should You Look For In A Quality Management Service?
Who have they worked for? What kind of projects have they worked on? Does the ISO 9001 consultant make case studies of their work available? And are they happy for you to contact their clients to check them out?
ISO 9001 Consultancy Practice Credentials
In your due diligence research process, check out whether the ISO 9001 consulting service themselves hold ISO certifications.
Expertise Of Individual Consultants
Check the background of individuals that would work on your project. Are they a registered auditor with the International Register of Certificated Auditors (IRCA)? How many jobs have they done? For what type of organisation?
Spending money on a standard off the shelf “cut and paste” solution will provide little benefit for your company if it has no relevance to your business and your employees cannot manage the new system. Ask yourselves these questions. Does the consultancy understand my business? Do the consultants use language my staff can understand? Will they adapt their solutions to suit the exact needs of my organisation or business?
ISO 9001 Consultant – Cost Effective Certification
Some companies go for the lowest cost option when selecting a consultant. However, more often than not, this decision ends up costing them more in the long run. You are right to obtain a competitive cost price for consultancy services in order to get the best ISO 9001 certification cost. But remember, the value that a good ISO 9001 consultant brings will far outweigh the modest cost premium to engage their services.
Cheap consultancies are usually very low cost for any number of reasons like:
- they are new to the market
- they don’t have enough work
- they don’t have the right experience, track record and expertise
- they may not have a good reputation
At the end of the day, the reason you are employing an ISO 9001 consultant is to save your time and provide you with a meaningful quality system that will enable you to delight more customers, grow your business or reach more service users, improve profits and return on investment.