Meet the Inspiring Family Behind RKMS: People, Passion and Purpose

When you work with RKMS, you’re not just hiring a consultancy — you’re joining a family of people who care deeply about doing things right. Our story isn’t about corporate buzzwords or ticking boxes; it’s about passion, purpose, and people. Because to us, ISO isn’t just a standard — it’s a shared commitment to excellence.

A Family-Run ISO Consultancy with Heart

Every business begins with an idea. For RKMS, it started as a family conversation around how organisations could achieve genuine improvement through ISO systems, not just certificates. Founded on principles of honesty, respect, and hard work, RKMS has grown from a small family consultancy into one of the most trusted ISO consultancies in the UK — while never losing its human touch.

Being family-run means more than a shared surname. It’s a shared set of values that define how we operate and how we treat every client. Our team is built on trust and mutual support, and that same approach extends to our relationships with the businesses we serve. Whether working with a manufacturer in Manchester or a service provider in Scotland, we bring the same care, attention, and integrity that have guided us since day one.

At RKMS, we see family values as business strengths — they help us stay grounded, responsive, and connected to the people behind the paperwork.

People Before Process – The RKMS Way

If there’s one thing that sets the RKMS team apart, it’s the belief that successful ISO systems are built by people, not processes alone. Our consultants don’t arrive with clipboards and jargon; they come ready to listen, understand, and collaborate.

Each member of our team brings something unique — from decades of technical expertise to the empathy that comes from working alongside SMEs who are juggling a hundred priorities. Some of us are former operations managers, others are auditors, and several are proud second-generation members of the RKMS family. Together, we share a collective mission: to make ISO work for people, not against them.

We’re proud to say that many of our clients have become long-term partners and even friends. That’s because, for us, the human connection is what makes our work meaningful.

Passion for Quality, Purpose in Practice

Our purpose has always been clear: to help businesses grow stronger, safer, and more efficient through the power of ISO. But passion alone isn’t enough — it needs to translate into practice. That’s why we combine our enthusiasm for quality management with practical, results-driven support.

As ISO experts, we take pride in simplifying complexity. Whether guiding a small business through its first ISO 9001 certification or helping a national brand align multiple standards, our focus is always on making the process understandable and sustainable. We want every client to feel confident and capable — not overwhelmed.

Our trusted ISO UK reputation has been earned through transparency and consistency. We never offer “quick fixes” or cookie-cutter solutions. Instead, we tailor every system to reflect the culture, goals, and people within each organisation. Because ISO, done right, isn’t a tick-box exercise — it’s a foundation for continual improvement.

Supporting SMEs with Care and Commitment

As a company born from humble beginnings, we know the challenges that SMEs face. Resources are tight, time is limited, and priorities constantly shift. That’s why our consultancy model is built around flexibility and empathy. We meet businesses where they are, guiding them step-by-step with the care you’d expect from a trusted partner, not a faceless provider.

Many of our clients come to us feeling uncertain — unsure of how ISO could work for them or worried about the effort involved. We love turning that uncertainty into confidence. Through hands-on training, clear communication, and ongoing support, we help SMEs see ISO not as a burden, but as a tool for progress.

When an SME tells us that their improved processes have helped them win contracts, cut waste, or boost morale — that’s when we know we’ve done our job. It’s not just about compliance; it’s about community.

Get to Know the People Who Care About Getting ISO Right

Our story is one of growth, gratitude, and genuine care — and it’s still being written. The RKMS team continues to evolve, blending family values with modern innovation to meet the changing needs of UK businesses.

We’d love for you to meet the people behind the name — the consultants, trainers, and auditors who make ISO feel simple, supportive, and successful. Because at RKMS, we don’t just deliver systems. We deliver trust, understanding, and results that last.

If you’re looking for family-run ISO consultants who care as much about your success as you do, let’s start a conversation.

Get to know the people who care about getting ISO right.

Book a Free Consultation

Get free advice and guidance tailored to your exact business needs

Related Resources

Blog

ISO Partner Checklist: How to Avoid Fake ISO Providers and Bad Advice

ISO Partner Checklist: How to Avoid Fake ISO Providers and Bad Advice ISO partner choice is not about picking the “one true” route to certification